At Wrap and Ride, we strive to provide the best customer experience possible. We understand that sometimes returns and refunds are necessary. Here is our return and refund policy:
1. Returns: If you are not satisfied with your purchase, you may return the item within 30 days of receiving it. The item must be unused, in its original packaging, and in the same condition as when you received it. Please contact our customer service team to initiate the return process.
(+91)8370939071, 8370939048, 8327881568Â Â Mail:Â
official.wrapandride@gmail.com
2. Refunds: Once we receive the returned item and verify its condition, we will process your refund. Please note that the original shipping charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to a defect or error on our part.
3. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will gladly replace the item, including any shipping charges.
4. Non-Returnable Items: Certain items are non-returnable, such as personalized items (Custom Designs)
Please review the product description carefully before making a purchase.
5. Exchange: Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, you will need to return the original item and place a new order for the desired item.
We recommend reviewing our full return and refund policy on our website or contacting our customer service team for any specific queries or concerns. Your satisfaction is our top priority, and we will do our best to resolve any issues promptly and fairly.
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